Last updated: October 24, 2026

Made to Order, Just for You

At @RAWARTOFFICIAL, our merchandise is made to order. Each piece is created specifically for your purchase, helping us reduce unnecessary production and waste.

Because of this, we generally do not accept returns or exchanges for changes of mind, incorrect sizing selections, or personal preferences, except where required by applicable law.

Damaged, Defective or Incorrect Items

If your apparel, footwear, accessories, posters, or other merchandise arrives damaged, defective, misprinted, or different from what you ordered, we want to make it right.

Please contact us within 7 days of delivery, whenever possible, at contactrawartco@gmail.com.

Include:

• Your order number

• A brief description of the issue

• Clear photographs showing the problem

Once reviewed, we'll arrange an appropriate resolution, such as a replacement or refund.

Your statutory rights for faulty or misdescribed products are not limited by our requested 7-day contact window.

Original Artwork & One-of-a-Kind Pieces

🖤 Original art is final sale for change-of-mind purchases.

Our original paintings, hand-painted accessories, and one-of-a-kind creations are individually made and cannot simply be restocked or recreated.

Once the chaos leaves the studio, it's yours forever.

This policy does not exclude any rights you may have if artwork arrives damaged, is materially misdescribed, or is otherwise covered by applicable consumer protection laws.

Returns & Shipping Costs

Customers are generally responsible for return shipping costs on eligible change-of-mind returns, where permitted by law.

If an item arrives defective, damaged, or incorrect, we will address return shipping costs in accordance with applicable consumer protection requirements.

Please contact us before sending anything back. Unauthorized returns may be difficult to identify or process.

International Orders

Customers in certain countries, including the United Kingdom and European Union, may have additional cancellation, return, and consumer protection rights.

These rights will be honoured wherever applicable, including for products that do not qualify for a legal made-to-order or personalized-goods exception.

Contact Us

For refund, exchange, or order concerns:

RAW ART CO.

Operating as @RAWARTOFFICIAL

Email: contactrawartco@gmail.com

Website: https://rawartofficial.com

We want you to love what you ordered. If something arrives wrong, we'll do our best to make it right. 🖤